Lawley Welcomes New Hires – April 2026


Lawley is pleased to welcome new team members who will help deliver personalized service for Employee Benefits, Business Insurance, Personal Insurance, and Wealth Management needs.
We are especially excited to welcome associates from recent partnerships,
strengthening our ability to deliver dedicated service across our entire footprint.
Please join us in welcoming our newest additions to our team.
Abigail Mayer, Administrative Assistant |Supports Lawley by managing, reporting, and assisting with new strategic initiatives while maintaining effective relationships with clients, managers, and community members.
Elizabeth Colwell, Billing Analyst | Elizabeth brings 10+ years of experience and supports employee benefits billing operations by performing audit procedures, processing transactions, and preparing monthly agency bills. She earned a bachelor’s degree from Medaille University.
Emily Ogorek, Business Insurance Training Specialist | With 15+ years of experience, Emily delivers workflow, procedure, and system training for staff and new hires while partnering on sales and service initiatives to identify training needs and support performance. She earned a bachelor’s degree from Hilbert College.
Emily Tringali, Benefits Analyst | Prepares standard analyses, conducts market reviews, and works with insurance carriers on new business, renewals, and negotiations. Emily earned a bachelor’s degree from SUNY Brockport.
Florencia Luna, Business Insurance Certificate Assistant | Supports certificate processing, reviews certificate requirements, and escalates any compliance gaps to the account manager. Florencia holds a Florida 4-40 Insurance License.
Kirsten Bergstrom, Employee Benefits Sales Consultant | With 25+ years of experience, Kirsten works closely with employers to design benefit programs that reduce financial volatility, improve transparency, and support long-term organizational goals while maintaining a strong employee experience. Kirsten earned a bachelor’s degree from the University of Connecticut and holds a Life, Accident, & Health License in CT, NY, MA, RI, and NH.
Michael Difiglia, IT Senior Support Specialist | Michael brings 20+ years of experience and provides technical support in a hybrid environment, managing service requests and ensuring timely issue resolution.
Patricia Yanity, Senior Financial Analyst | Patricia brings 35+ years of experience to her role, where she coordinates budgeting, assists in payroll operations, and manages financial reports.
Shannon Blake, Business Insurance Assistant Account Manager | Manages renewal processes, handles non-renewals and cancellations, and validates audits to support the select team. Shannon holds a NYS Property & Casualty License.
Will Farrell, IT Senior Support Specialist |Provides technical support by coordinating user computer applications, reviewing tickets, and communicating IT workflows to ensure smooth operations and effective solutions.
Joining our team from Harris Witkin and Associates:
Sonya Voelker, Personal Insurance Account Manager | With 30+ years of experience, Sonya develops new business, conducts consultative conversations, and builds strong relationships with carriers and clients. Sonya is an Accredited Customer Service Representative (ACSR) and holds a Property & Casualty License.
Pamela Kaczynski, Business Insurance Account Manager | With over 30+ years of experience, Pamela manages renewals, summaries, ordering and issuing binders, certificates, policies, and proposals for the business insurance department. Pamela is an Accredited Customer Service Representative (ACSR), a NYS Notary Public, and holds a NYS Property & Casualty Broker’s License.
Cymantha Walters, Business Insurance Account Technician | Supports the business insurance team by underwriting products, managing policies, and maintaining data accuracy. Cymantha holds a Property & Casualty Broker License and earned a bachelor’s degree from Medaille University.
Harris B. Witkin, Insurance Advisor | With 30+ years of experience, Harris actively prospects, solicits, quotes, and consults on new personal, business, and benefit insurance accounts, working to understand each client’s unique needs. He is a Certified Insurance Counselor (CIC) and holds a NYS Property & Casualty License and a US Coast Guard 100 Ton Master License. Harris earned a bachelor’s degree from the Rochester Institute of Technology.
Joining our team from Professional Insurance Services:
Amie Hickman, Business Insurance Account Associate | Amie ensures policies are prepared for delivery and maintains accurate client, vendor, and compliance documentation. She holds a 220 General Lines License and earned a bachelor’s degree from Saint Leo University and an associate’s degree from Ashford University.
Ann Newberg, Personal Insurance Account Manager | With 25+ years of experience, Ann manages an assigned book of business, handling renewals, endorsements, and insurance documents while delivering exceptional customer service. She holds a Florida 220 Property & Casualty License.
Cosette Briggs, Personal Insurance Senior Account Executive | Cosette actively cross-sells personal lines using in-house leads, develops relationships with centers of influence, and identifies opportunities to refer clients to commercial and employee benefits teams. She holds a Florida 20-44 Property & Casualty Personal Lines Agent License.
Greg Todd, Insurance Advisor | With 20+ years of experience in the insurance and mortgage industries, Greg provides tailored insurance solutions designed to protect both business operations and personal assets. Greg holds a Property and Casualty license.
Gunnar Schafers, Insurance Advisor | Gunnar prequalifies prospects for insurability and quality of risk, reviews expirations, endorsements, claims, audits, and cancellations in collaboration with account managers. He earned a bachelor’s degree from Florida State University.
Iris Torres, Personal Insurance Account Manager | Maintains strong relationships with clients and carriers while identifying opportunities to cross-sell accounts or refer business to producers. Iris holds a Florida 20-44 Personal Lines Agent License and a 4-40 Customer Representative License.
Jason Levy, Partner | With 25+ years of experience, Jason leads his branch’s staff, sales team, and operations while guiding businesses and families through their insurance needs. He earned a bachelor’s degree from the University of Florida.
Jessica Larue, Personal Insurance Account Technician | Prepares policies for delivery, manages invoicing, and identifies coverage gaps, ensuring comprehensive account reviews. Jessica holds a 04-40 Customer Representative License and a 20-44 Personal Lines Agent License.
Keegan Galloway, Personal Insurance Account Executive | Keegan consults with clients to recommend appropriate coverages, prepare quotes and proposals, and ensure timely submissions to carriers. He holds a 20-44 Personal Lines Agent License.
Melissa Heck, Business Insurance Account Manager | Excels at building effective working relationships by providing a thorough hands-on approach and conducting consultative conversations. Melissa holds a General Lines 220 License and earned a master’s degree from the University of Tampa and a bachelor’s degree from the University of South Florida.
Pamela Guest, Personal Insurance Account Associate | Bringing 35+ years of experience, Pamela maintains compliance, client, and vendor data while providing reliable administrative support to ensure efficient day-to-day operations.
Rob Gomez, Insurance Advisor | Rob provides tailored insurance solutions that strengthen coverage and support long-term financial health while maintaining strong relationships with E&S partners and major markets. Rob holds a Property & Casualty license.
Shawn Heuton, Insurance Advisor | Shawn prospects, solicits, quotes, and consults on new personal and business insurance accounts while prequalifying prospects for insurability and quality of risk. He is a Certified Insurance Counselor (CIC) and holds a 220 General Lines License. Shawn earned a bachelor’s degree from the University of Florida.
Susan Rothmeeler, Personal Insurance Account Manager | Bringing 35+ years of experience, Susan supports new and existing clients by developing, quoting, and servicing policies while also processing endorsements and preparing insurance documents as needed. She holds a Florida 220 Property & Casualty License.
Looking to take your successful career to the next level? As a family-owned company, we provide the support, care, and resources for you to take your career to new heights.
View our open careers page here or contact us today to learn more.
