Lawley Insurance

Author: kturner

  • National Safety Stand-Down to Prevent Falls in Construction

    National Safety Stand-Down to Prevent Falls in Construction

    FALLS ARE THE LEADING CAUSE OF DEATH IN CONSTRUCTION.

    Fatalities caused by falls from elevation continue to be a leading cause of death for construction employees, accounting for 395 of the 1069 construction fatalities recorded in 2022 (BLS data). Those deaths were preventable.

    The National Safety Stand-Down raises fall hazard awareness across the country in an effort to stop fall fatalities and injuries.

    Since 2012, OSHA has partnered with the National Institute for Occupational Safety and Health and National Occupational Research Agenda (NORA) – Construction Sector on the Fall Prevention Campaign to raise awareness among workers and employers about common fall hazards in construction, and how falls from ladders, scaffolds and roofs can be prevented.

    During National Safety Stand-Down consider reviewing your fall prevention program:

    1. What types of falls could happen:
    • Falls from ladders
    • Falls from a roof
    • Falls from a scaffold
    • Falls down stairs
    • Falls from a structural steel
    • Falls through a floor or roof opening
    • Falls through a fragile roof surface
    1. What needs improvement?
    2. Is your program meeting its goals?
      1. Are you experiencing fatalities, injuries, or near misses?
      2. Are employees aware of the company’s fall protection procedures?
    3. What training have you provided to your employees?
      1. Does it need revision?
    4. What equipment have you provided to your employees?
    5. Is better equipment available?

    PLAN ahead to get the job done safely

    When working from heights, employers must plan projects to ensure that the job is done safely. Begin by deciding how the job will be done, what tasks will be involved, and what safety equipment may be needed to complete each task.

    When estimating the cost of a job, employers should include safety equipment, and plan to have all the necessary equipment and tools available at the construction site.
    For example, in a roofing job, think about all of the different fall hazards, such as holes or skylights and leading edges, then plan and select fall protection suitable to that work, such as personal fall arrest systems (PFAS).

    PROVIDE the right equipment

    Workers who are six feet or more above lower levels are at risk for serious injury or death if they should fall. To protect these workers, employers must provide fall protection and the right equipment for the job, including the right kinds of ladders, scaffolds, and safety gear.

    Use the right ladder or scaffold to get the job done safely. For roof work, if workers use personal fall arrest systems (PFAS), provide a harness for each worker who needs to tie off to the anchor. Make sure the PFAS fits, and regularly inspect it for safe use.

    TRAIN everyone to use the equipment safely

    Every worker should be trained on proper set-up and safe use of equipment they use on the job. Employers must train workers in recognizing hazards on the job.

    At Lawley, we take a very proactive approach to risk management. Our team of professionals is skilled in finance, management and engineering so you can access comprehensive tools to manage your risk.

  • Leah Abram Promoted to Director of Mergers and Benefit Operations

    Leah Abram Promoted to Director of Mergers and Benefit Operations

    Lawley, an independent family-owned insurance broker and employee benefits firm, is proud to announce the promotion of Leah Abram to the position of Director of Mergers and Benefit Operations. This strategic move underscores Lawley’s commitment to growth, operational excellence, and continued leadership in employee benefits and M&A integration.

    With more than a decade of dedicated service at Lawley, Abram most recently served as Employee Benefits Business Manager, where she demonstrated exceptional leadership and technical acumen across operations, technology solutions, retirement services, and benefits marketing. In addition, she played a key leadership role in guiding the Lawley Medicare Solutions division.

    Abram has been instrumental in driving strategic initiatives, implementing new technologies, managing vendor relationships, and optimizing service delivery models. Abram’s background in banking and financial planning has equipped her with a strong foundation for leading complex operations and delivering results.

    As Director of Mergers and Benefit Operations, Abram will now take on a dual responsibility.
    She will provide critical coordination and support for Lawley’s mergers and acquisitions activities, while also continuing to provide oversight for Lawley Medicare Solutions, technology, and wealth management teams within the employee benefits division at Lawley. Abram will serve on Lawley’s Executive Committee, providing valuable direction and insight to senior leadership on M&A strategy and employee benefits matters.

    Abram holds a Master’s in Business Administration with a concentration in Leadership & Change from Canisius University and a bachelor’s degree from SUNY Brockport.

    She holds a Life, Accident, and Health license and her professional designations include Project Management Professional (PMP) and Group Benefits Disability Specialist (GBDS).

    In addition to her professional achievements, Leah is a graduate of Leadership Buffalo, a member of Toastmasters International, and a community volunteer with Junior Achievement.

    “Leah’s blend of strategic vision, operational excellence, and people-first leadership makes her the perfect fit for this vital role,” says Reggie Dejean, Director of Operations.

    “We’re excited to see Leah continue to lead and further support the future of Lawley’s employee benefits and M&A initiatives throughout our footprint,” says Chris Ross, Principal of Lawley.

     

  • Lawley Recognized as a Preferred Partner Agency by Michigan Millers Insurance

    Lawley Recognized as a Preferred Partner Agency by Michigan Millers Insurance

    We’re proud to announce that Lawley has been named a Preferred Partner Agency by Michigan Millers Insurance for 2025.

    Due to the agency’s strong performance in Direct Written Premium, new business growth, and loss ratio management, this recognition places Lawley among the top 15% of agency partners for Michigan Millers Insurance.

    “Being named a Preferred Partner reflects the dedication of our team and the trust our clients place in us. It’s a testament to the expertise of our insurance professionals and our commitment to delivering tailored solutions and outstanding service”, says Scott Dobosz, Director of Marketing and Underwriting at Lawley.  “We’re honored to be recognized by a partner who shares our values of integrity, service, and performance, and we look forward to continuing to grow this partnership in the years ahead.”

    About Michigan Millers Insurance: 

    Michigan Millers, headquartered in Lansing, Michigan, is a regional insurance carrier writing commercial and specialty lines primarily in the states of Michigan, New York, and Minnesota.
    Affiliated with the Western National Insurance Group since 2015, the companies write over $1 billion in Written Premium sold exclusively through professional Independent Insurance Agents.

  • Lawley Welcomes New Hires – April 2025

    Lawley Welcomes New Hires – April 2025

    As we continue to expand throughout our footprint, Lawley is proud to welcome our newest hires. Adding additional employees in all departments, specifically in personal insurance, safety and loss prevention, and business insurance, provides us with more opportunity to deliver quality, personalized service to our clients. Read more about some of our newest hires below.

     

    Ashley Atkinson, Personal Insurance Account Manager – Prestige | With 10+ years of experience, Ashley manages an assigned book of business, handling renewals, endorsement requests, and insurance documents while delivering exceptional service to support prestige clients. Ashley holds a Property & Casualty License and earned a bachelor’s degree from Hilbert College.

    Brian Greeson, Senior Loss Control Consultant | Brian has 30+ years of experience in safety and risk management, assisting with occupational health and safety issues, fleet operations, liability exposures, property conversion, and safety program development. He is a licensed Workplace Safety and Loss Control Consultant with the NYS Department of Labor, and holds a bachelor’s degree from Northern Illinois University.

    Carrie Sieber, Specialty Insurance Account Manager | Bringing 10+ years of experience, Carrie supports the specialty team by maintaining carrier relationships, preparing marketing submissions, and managing insurance documents within designated timelines.   She is a Certified Insurance Service Representative (CISR), a NY Notary Public, and holds a NYS Life, Accident, & Health License, and a Property & Casualty License in PA and NYS.

    Jennifer Grzybowski, Business Insurance Assistant Account Manager | Serves the business insurance department by creating summaries, certificates, policies & proposals, and completing coverage reviews.  Jennifer earned a bachelor’s degree from University at Buffalo.

    Jessica Glaub, Administrative Assistant | Supports the Lawley Medicare Solutions team by managing, reporting, and assisting with new strategic initiatives.

    Lauren Genesky, Client Service Specialist | Lauren conducts plan analysis and proposal preparation, processes enrollment applications, and oversees renewal packages. She earned a bachelor’s degree from University at Buffalo.

    Melanie Schott, Business Insurance Account Associate | Assists the real estate team by processing documents, handling internal requests, and submitting marketing materials to the carrier or marketing department. Melanie earned a bachelor’s degree from Daemen University and a master’s degree from SUNY Empire.

    Rachel Moore, Business Insurance Certificate Assistant | With 5+ years of experience, Rachel manages certificate processing, reviews certificate requirements, and escalates any compliance gaps to the account manager. She holds a NYS Life, Accident, & Health License, and a Property & Casualty License.

    Rael Olivera, Business Insurance Assistant Account Manager | Rael produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. He earned a master’s degree from CUNY Baruch College and a bachelor’s degree from Macaulay Honors College at CUNY Lehman.

    Sara Bermingham, Business Insurance Account Associate | Supports the business insurance team with managing internal requests, preparing policies, processing documents, ensuring compliance, and submitting marketing materials. Sara earned a bachelor’s degree from St. Bonaventure University.

  • Inside Medicare: I can sign up for Medicare, but I don’t want to collect Social Security yet. How will I pay for the Medicare Part B premium?

    Inside Medicare: I can sign up for Medicare, but I don’t want to collect Social Security yet. How will I pay for the Medicare Part B premium?

     Question: I’m getting ready to sign up for Medicare, but I don’t want to collect Social Security yet. How will I pay for the Medicare Part B premium?

    Answer:

    Social Security and Medicare have been around for a long time, and for many of those years, individuals filed for both benefits at the same time. Now, many individuals wait to collect their Social Security Benefits until after they sign up for Medicare Part A and B.

    To understand this trend, I’ll lay out the timing: while you may start collecting Social Security as early as age 62, individuals born after 1960 don’t reach “full retirement age” (FRA) until their 67th birthday. So many newly eligible individuals opt to wait until FRA to collect Social Security. However, eligibility for Medicare insurance for most individuals starts when they turn 65. So, along the way to FRA, they’ll still need to make a Medicare insurance enrollment decision at age 65.

    So, to address your situation, let’s start by contrasting it with individuals who DO collect Social Security before they become eligible for Medicare insurance: first of all, they’ll be automatically enrolled into Medicare Parts A & B, starting the month in which they turn 65. Second, before they even turn 65, they will be mailed a Medicare ID card noting their Medicare ID number and their Part A & B start date. Third, their Medicare Part B premium of $185/ month is automatically deducted from their Social Security Benefit.

    You’ll notice that all of this happens automatically, so generally the process to sign up for Medicare insurance isn’t as complex if you are already collecting Social Security.

    So back to your situation, if you are not collecting Social Security, but you are eligible for Medicare insurance, you will NOT be automatically enrolled in Medicare Part A or B, so you’ll need to take certain steps to actively enroll in the parts of Medicare insurance that best fit your needs. Once you add Part B, you will need to pay a premium to keep it active, and again it will NOT be an automatic deduction. You pay your Part B Premium using a quarterly bill that you’ll receive, known as the CMS-500.

    The normal quarterly bill amount will be $555 – the normal $185 Part B Premium, times 3 months. Sometimes the bill that individuals receive is higher than $555. This can be for three reasons: first, your quarterly bill is determined by when your birthday month falls, so you may be billed for four months instead of three ($185 X 4= $740). This would only happen on your first bill, to get you on the normal quarterly billing schedule.

    The second reason you might be billed more would be that your income is high according to the IRS. This higher Medicare Part B premium is called an IRMAA (Income Related Monthly Adjustment Amount) and is based on your income on your tax returns two years before adding Medicare – so the 2025 IRMAA is based on your 2023 tax returns. With an IRMAA, your Medicare Part B premium could be between $259 and $628.90 per month. And, because you’d have a higher monthly premium, your quarterly bill will be higher to reflect this. Keep in mind, if you feel your income has reduced enough that you’d no longer owe an IRMAA or it should be reduced, you can request an adjustment of your IRMAA from your local Social Security Administration office. This can be based on more recent tax returns or a Life Changing Event, i.e. retirement, death of a spouse, remarriage, etc.

    The third reason your bill might be high is that you enrolled in Medicare Part B late, after you first became eligible, and you have a Late Enrollment Penalty (LEP). An LEP is based on the number of months you were late with your enrollment. It increases your monthly Part B premium by 10% for each full, consecutive 12-month period you were late to your enrollment.

    Returning to how to pay your Part B Premium, you can always send a check each quarter. However, you can use the info provided with your Part B premium bill to set up an automatic payment, like an Electronic Funds Transfer (EFT) or auto-pay with a credit card. You can also use your secure MyMedicare.gov account to pay this bill via credit card or debit card.

    Should you decide to start collecting Social Security, your Part B premium WILL automatically begin to get deducted from your monthly Benefit. At that point, you’ll stop getting a bill. Still, note that the premium will be taken out of your Social Security BEFORE it is deposited into your account.

    I’ll stress that YOU SHOULD NOT PAY YOUR PART B PREMIUM BILL LATE. The amount is certainly high, but it covers a three-month period, so it is less frequent than normal monthly bills. Remember that you can find lots of information about this bill and other Medicare topics on the www.Medicare.gov website.

    At Lawley Medicare Solutions, our Medicare and Individual Health Consultants are dedicated to helping you make the most informed decisions about your healthcare needs. We offer personalized service and expert advice tailored to your unique situation. Contact us today by phone or email to schedule a consultation and ensure you’re getting the best coverage for your needs.

    Read all Inside Medicare articles HERE.

    LAWLEY HAS A TEAM DEDICATED TO MEDICARE INSURANCE!

    Our licensed Medicare & Individual Health Insurance team can help clients understand the details of Medicare insurance plans, assist with choosing the right benefits and coverage, and provide guidance when life events that affect health coverage occur. For questions, concerns, or to reach Lawley Medicare Solutions, call 716.849.8223.

  • Understand Recent OSHA Updates

    Understand Recent OSHA Updates

    At Lawley, our team will work with you to assess your risks, analyze your loss history, and review your OSHA requirements so we can develop and execute a plan to mitigate/control your risks.

    Understand recent OSHA updates below and contact us today to learn more.

    New Fit Requirements for Personal Protective Equipment
    A recent revision was announced for the personal protective equipment standard for construction. This ruling improves protection from hazardous conditions and aligns the construction industry with general industry standards. By adding specific language requiring equipment to fit a worker properly, this revision addresses a longstanding industry safety concern, particularly among women and physically smaller or larger workers.

    Facts About Workplace Violence
    Learn more about workplace violence and answer the following questions:

    Who is vulnerable?
    What can these employers do to help protect their employees?
    How can employees protect themselves?
    What should employers do following a workplace violence incident?

    To download the OSHA fact sheet, click here.

     

  • Mental Health Comparative Analysis Checklist

    Mental Health Comparative Analysis Checklist

    To download this  document as a PDF, click here: Mental Health Comparative Analysis Checklist

    Employers with fully insured health plans should reach out to their issuers to confirm comparative analyses will be completed for their plan’s NQTLs for the 2025 plan year in accordance with the final rule’s requirements. Employers with self-insured health plans should contact their third-party administrators or other service providers for assistance with their comparative analyses.

    This checklist outlines key steps for complying with MHPAEA’s comparative analyses requirement for NQTLs for plan years beginning in 2025.

     

  • Inside Medicare: Part 2 – I am turning 65 in April of 2025, should sign up now for Medicare and Social Security?

    Inside Medicare: Part 2 – I am turning 65 in April of 2025, should sign up now for Medicare and Social Security?

     Question: I am turning 65 in April of 2025 and wondering about Medicare and Social Security Benefits. Should I be signing up now for Medicare and Social Security?

    Answer: This is the second answer to this two-part question, so as I said last week, Happy Early Birthday!

    Most of us understand you become eligible to file for Social Security Benefits when you are 62, and this age is considered early retirement. For those born in 1960 and after, Full Retirement Age (FRA) for Social Security Benefits is 67.

    To collect Social Security, you must “file a claim” with the Social Security Administration (SSA). This contact with SSA can be via phone call, going to the local SSA office or using the www.ssa.gov website.

    If you are comfortable with using the computer, the website might be a useful tool for you to use now and in the future. The SSA website allows you to create your own secure login at the www.SSa.gov/myaccount/ to access your own data. This login and password will enable you to return to this site any time you wish in the future, including when you file for Social Security benefits. Without a computer, you may contact SSA via their national number at 1-800-772-1213 or visit your local office.

    Once you reach out to Social Security, you can learn what your actual benefits will be and when you can begin collecting those benefits.

    As we said earlier, you are eligible to begin collecting Social Security at age 62 for early retirement benefits. This year you are turning 65, so still considered early retirement, but you could elect to collect your SS benefit anytime since turning 62.

    How much you receive is based on your work history, using the best 35 years of earnings. As you are working throughout your life, your wages and taxes are put into the SSA System. This earnings record is then used to determine the amount you receive each month, once you file for Social Security Benefits. If you begin collecting Early Retirement Benefits (as early as age 62) you will receive less of a payment each month, but potentially more months of payments. If you wait until FRA at 67, you will collect the full amount based on your work history. If you do not collect until sometime after FRA, you will collect a higher monthly payment.

    You can also continue to work AND collect SSA benefits. There are earning limits to be considered. If under FRA, as you are now, there is an earnings limit in 2025 of $23,400, which calculates to $1,950 per month. If you are working while collecting SSA early retirement benefits, and you earn more than $23,400, ($1950 monthly) your SSA benefits will be reduced by $1 for each $2 you earn above that amount. In the January of the year you reach FRA (for you is 2027), the earnings limit changes to $62,160, and your SSA benefits will be reduced by $1 for each $3 you earn. Once you reach FRA, you can work and collect SSA benefits with no limit on your earnings.

    I advise individuals to use the SSA tools throughout their lives to determine their benefit amounts and when it is best to begin collecting Social Security. SSA staff are very good at explaining how YOUR numbers impact your filing for benefits decision. The website is also useful to track your numbers and how they can impact your decision on when it is best to collect Social Security Benefits.

    If you are younger than 62, you can and should keep track of your situation with SSA. Be sure to check your work history against that of SSA, to ensure your wages were collected into their system and collected in the correct amounts. SSA will send you a report called “Your Social Security Statement” if you request this, or you can print it from the website. This report includes general information on Social Security and will include individual information on Your Estimated Benefits, Your Earnings Record and Social Security & Medicare Taxes paid by your and your employer.

    You can go to the local SSA office closest to you or on the web at www.ssa.gov. I hope this information is helpful in helping you make that Social Security decision.

    If you have questions or need assistance navigating your options, don’t hesitate to reach out to the Lawley Medicare Solutions Team. You can contact Medicare Service Team Lead Gabrielle Connor at 716.849.8223, or submit an inquiry through our contact form below. We’re here to help you find the right coverage for your needs!

    At Lawley Medicare Solutions, our Medicare and Individual Health Consultants are dedicated to helping you make the most informed decisions about your healthcare needs. We offer personalized service and expert advice tailored to your unique situation. Contact us today by phone or email to schedule a consultation and ensure you’re getting the best coverage for your needs.

    Read all Inside Medicare articles HERE.

    LAWLEY HAS A TEAM DEDICATED TO MEDICARE INSURANCE!

    Our licensed Medicare & Individual Health Insurance team can help clients understand the details of Medicare insurance plans, assist with choosing the right benefits and coverage, and provide guidance when life events that affect health coverage occur.

    For questions, concerns, or to reach Lawley Medicare Solutions, call 716.849.8223.

  • Inside Medicare: Part 1 – I am turning 65 in April of 2025, should sign up now for Medicare and Social Security?

    Inside Medicare: Part 1 – I am turning 65 in April of 2025, should sign up now for Medicare and Social Security?

     Question: I am turning 65 in April of 2025 and wondering about Medicare and Social Security Benefits. Should I be signing up now for Medicare and Social Security?

    Answer: First, I want to say, “Happy early birthday!”
    I know that April sounds warm and sunny to me, and it will come quicker than we think!
    This 65th birthday is an especially exciting year for many people. We often think of retirement and relaxing more. This may or may not be your situation, but you need some information about Medicare and Social Security.

    The answer is different for both of these benefits so I will answer this question with two articles. One this week and one next week. This week I will address Medicare. There are over 67 million individuals on Medicare. Medicare coverage eligibility usually begins at age 65 (some individuals get Medicare coverage earlier due to a disability or illness).

    Medicare coverage always begins on the first of any given month, and for most individuals that is the month in which you turn 65. For those individuals born on the 1st of the month your coverage actually begins a month early. If you were born on the 18th, or the 29th or the 2nd of April your coverage begins on the first of April. If you are born on April 1st, your coverage will begin on March 1st. So, if you are born on the 1st you need to start a month earlier with this process.

    You are not eligible for Medicare until April of 2025, so you have time to relax, but not as much as you may think. You can certainly begin to look at the Medicare information, and begin to become comfortable with the language of Medicare, but you can’t sign up for any products or make your choice yet.

    If you are collecting Social Security in some form (widow’s benefits, early retirement benefits, disability or other types) then Medicare will start automatically in the month you turn 65. About three to four months prior to your 65th birth-month, Medicare will send you a packet of information, including your Medicare ID card. If you want to keep these Medicare benefits, you do not need to do anything to have your benefits begin – you simply watch for the card in the mail and put it in your wallet when it arrives. Your coverage will begin automatically the first of your birth-month, and the Part B premium will be deducted from you Social Security Income. You will receive written notification from SSA about this premium and your adjusted SSI amount. In 2025, the Medicare Part B premium for most enrollees is $185 per month.

    If you are NOT collecting Social Security benefits, then you MUST contact the Social Security Administration (SSA) to begin receiving Medicare benefits at age 65, three months before your birthday. This is a step that many miss as they are approaching age 65. Medicare does send you a letter to remind you to sign up, but some individuals miss that notification.

    If you do NOT enroll in Medicare A & B when originally eligible, you will have some restrictions as to WHEN you can enroll, and may have premium penalties when you enroll. It’s important to note that even if you do not sign up for Medicare when eligible, if you had insurance through you or your spouse’s employer may not need to pay a premium in many circumstance. Generally, the employer coverage for your or your spouse must be active employment, and the employee group must be 20 or more employees if you are 65 (or 100 or more employees for Medicare enrollment due to Disability).

    Most retiree plans offered by employers will require you to join Medicare at age 65 if you want to continue to receive coverage from their plans after leaving active employment. So you may choose to keep that retiree coverage you have, but then you must sign up for Medicare A & B when eligible.

    The contact information for SSA is on the web www.SSA.gov or call at 1-800-772-1213. You may also reach out to your local SSA office. Remember that the SSA simply handles the enrollment – they can’t help you make your insurance decision beyond that Medicare enrollment.

    Each year our life changes and we never know exactly what will change. For you, there are definitely changes coming in your insurance situation and Medicare will be a part of that. I think you will be pleased with your options under Medicare.

    If you have questions or need assistance navigating your options, don’t hesitate to reach out to the Lawley Medicare Solutions Team. You can contact Medicare Service Team Lead Gabrielle Connor at 716.849.8223, or submit an inquiry through our contact form below. We’re here to help you find the right coverage for your needs!

    At Lawley Medicare Solutions, our Medicare and Individual Health Consultants are dedicated to helping you make the most informed decisions about your healthcare needs. We offer personalized service and expert advice tailored to your unique situation. Contact us today by phone or email to schedule a consultation and ensure you’re getting the best coverage for your needs.

    Read all Inside Medicare articles HERE.

    LAWLEY HAS A TEAM DEDICATED TO MEDICARE INSURANCE!

    Our licensed Medicare & Individual Health Insurance team can help clients understand the details of Medicare insurance plans, assist with choosing the right benefits and coverage, and provide guidance when life events that affect health coverage occur.

    For questions, concerns, or to reach Lawley Medicare Solutions, call 716.849.8223.

  • Lawley Welcomes New Hires – January 2025

    Lawley Welcomes New Hires – January 2025

    As we continue to expand throughout New York, New Jersey, and Connecticut, Lawley is proud to welcome our newest hires. Adding additional employees in all departments, specifically in employee benefits and business insurance, provides us with more opportunity to deliver quality, personalized service to our clients.

    Read more about our newest hires below:

    Brad Berry, Business Insurance Account Manager | Bringing 20+ years of experience, Brad serves as a liaison between carriers and clients and ensures collaboration throughout the business insurance department.  He is an Agribusiness and Farm Insurance Specialist (AFIS), holds a Property & Casualty License, and a Life, Accident, & Health License in New York, Kansas, and Oklahoma.

    David Stryker, Systems Engineer | With 35+ years of IT and technical experience, David is responsible for the installation, maintenance, and support of IT systems and networks, while also providing user assistance and solutions. He earned a bachelor’s degree from Buffalo State University.

    James Sabers, Systems Engineer | Bringing 15+ years of technical experience to his role, James manages IT systems, networks, and user services to ensure smooth operations and effective solutions throughout the agency.

    Linda Echevarria, Business Insurance Account Manager | With 20+ years of experience, Linda excels at building client relationships to deliver tailored and effective insurance solutions. She holds both a New York State and Connecticut Property & Casualty License.

    Madeline Rotterman, Document Management Assistant | Supports all our branches in scanning, downloading insurance information from carrier websites, distribution of emails, routing of faxes and processing of incoming and outgoing mail.  Madeline earned a bachelor’s degree from Canisius University.

    Melissa Ragona, Business Insurance Marketer | Places new business and renewal accounts with key clients and establishes coverages by line of business. Melissa holds a NYS Property & Casualty License and earned a bachelor’s degree from Hilbert College.

    Patricia DiBenedetto, Cash Applications Specialist | With 15 years of billing experience, Patricia prepares and reconciles bank deposits, payments, and reports, and handles various administrative tasks.

    Rebekah Battey, Personal Insurance Account Manager | Ensures effective client and drives growth by meeting coverage needs and delivering excellent customer service. Rebekah holds a Property & Casualty License and a Life, Accident, and Health License.

    Shannon Van Doorn, Learning & Development Manager | Bringing 10+ years of experience, Shannon leads associate coaching, development, and education at Lawley, ensuring alignment with strategic goals. Shannon holds a NYS Property & Casualty License and several certifications, including Associate in Insurance Services (AIS), Chartered Property Casualty Underwriter (CPCU), and Scaled Agile Framework (SAFe) Scrum Master. She earned a bachelor’s degree from Canisius University.

    Theresa Jones, Business Insurance Account Manager | With 10+ years of experience, Theresa provides excellent customer service and ensures effective working relationships with current and prospective clients.  She holds a Property & Casualty License and earned a bachelor’s degree from SUNY Brockport.

    Wendy DeHollander, Specialty Insurance Account Manager | Wendy brings 20+ years of experience and supports the specialty team by maintaining carrier relationships, preparing marketing submissions, and managing insurance documents within designated timelines.   She holds a Property & Casualty License and a Life, Accident, and Health License.