Temporary Receptionist; Medicare – Rochester, NY (Fully On-Site)
Location: Rochester, NY (ROC Insurance)
Type: Temporary
Lawley is in search of receptionist that will temporarily support our Medicare team. Under the guidance of the Medicare team this role will be responsible for coordinating and scheduling appointments, providing administrative support, and greeting and directing clients. This position begins August 4th – February 26th, Monday-Friday, 8-4:30pm.
Fundamental Components of the Job:
These are the fundamental components of the job:
- Greet clients and guests and direct them to the appropriate location
- Responsible for multi-line incoming calls
- Coordinate and schedule appointments for Medicare clients and facilitate confirmation calls for scheduled appointments
- Provide administrative support including data entry into systems, assist with team mailings, scanning, faxing, filing, conducting audits, and other project related tasks.
- Maintain a smooth flow of information with internal and external customers, carriers, managers and staff
Other functions of the job:
- Expand and grow in your role when supporting miscellaneous duties as requested
Skills/Traits That We Value for This Role:
Skills / traits that we value for this role:
- Minimum of one-year experience in an administrative support or related position
- Associates’ Degree preferred
- Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
- Experience navigating windows-based software
- Incredible attention to detail and organizational skills
- Ability to work well independently and on a team
- Positive attitude, even in a fast-paced environment
- A passion to make customers and coworkers feel important and valued
- Capability to work quickly and efficiently
- Precise communication skills, even under time constraints
- We work hard and play hard!!!
What’s in It for You?
A bit about Lawley!
- We are not a call center environment
- We achieve success by building genuine relationships together, with our teams and clients
- We are a family owned insurance broker (70+ years!)
- We are deeply committed to the communities we serve and love to get involved
- We work hard and play hard!!!
Why Lawley?
- Training, career development, and growth opportunities
- August 4th – February 26th, Monday- Friday between our business hours of 8am-4:30pm
- Comfortable, family-oriented culture, with an emphasis on work life balance
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current annual salary range is $17-19.50/hr.
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