Melanie RiveraCISR Business Insurance Senior Account Technician

About:

As a Business Insurance Sr. Account Technician, Melanie specializes in construction/captive insurance and marine coverages.

Experience:

With 25+ years of experience, Melanie serves as a mentor to business insurance team members and ensures team efficiency. She maintains effective working relationships with current and prospective clients, producers, carriers, and agency associates. She manages account deficiencies, processes complex account billing, and signed finance agreements.

Melanie has been with Lawley for 20+ years and was previously a business insurance account technician, a select insurance account manager, and a personal insurance account manager.

Accreditations:

Melanie holds a NYS Property & Casualty License, is a Certified Insurance Service Representative (CISR), and Accredited Adviser in Insurance (AAI).

Industry Affiliations:

Melanie belongs to the National Alliance for Insurance Education & Research.

Community and Pro Bono:

Melanie supports her community as she serves as Vice President on the Board of Trustees for the Marion Public Library and volunteers for Heritage Christian Services.