Cody Crandall Medicare & Individual Health Client Service Specialist

About:

As a Medicare & Individual Health Client Service Specialist, Cody specializes in Medicare insurance plans, relationship building, and customer service.

Cody supports the Medicare insurance team with strategic initiatives to best assist clients with their Medicare & health insurance needs. He supports an established book of business by maintaining compliance with CMS/Medicare regulations, coordinating plan comparisons and presentations, scheduling appointments, ensuring accurate data entry, and providing superior service.

Experience:

Previously, Cody was a receptionist at Lawley.

Prior to Lawley, Cody worked in communications at a rural health network in Chautauqua County and gained experience as a sports reporter for Jamestown, New York newspaper. Through these roles, he developed strong communication and relationship-building skills, which he leverages in his role at Lawley.

Education:

Cody earned a bachelor’s degree from SUNY Fredonia.