Tracy DeSantisGBDS Employee Benefits Client Relationship Manager

About:

As a client relationship manager, Tracy specializes in renewal strategy & process management, plan design analysis, open enrollment management, alternative funding solutions, and customer service.

Experience:

With 15+ years of experience, Tracy manages all aspects of servicing large employers including the implementation of annual renewals, plan designs, open enrollment, and benefit plan education. She develops strong relationships with clients and works closely with insurance carriers to obtain the right plan options to help ensure clients experience streamlined annual renewals. Tracy focuses on the coordination of specialty services including underwriting, compliance, and wellness, and her strong attention to detail and follow-up provides clients with high-quality service.

Prior to Lawley, Tracy was a benefit consultant for Independent Health.

Accreditations:

Tracy earned her Life, Accident & Health License and is a Group Benefits Disability Specialist (GBDS).

Education:

Tracy earned an associate’s degree from SUNY Niagara.