

203.354.6244 | crougeau@lawleyinsurance.com | North Haven, CT
As a business insurance assistant account manager, Caitlyn
specializes in business insurance, business auto, and
customer service.
Business Insurance
Business Auto
Customer Service
As a business insurance assistant account manager, Caitlyn specializes in business insurance, business auto, and customer service.
Caitlyn produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. She also manages renewal processes, handles non-renewals and cancellations, and validates audits to support the select team. Caitlyn provides prompt, attentive service to ensure positive experiences and build lasting relationships.
Prior to Lawley, Caitlyn was an assistant account manager at a national insurance agency.
Caitlyn holds a Property & Casualty License in several states and earned a bachelor’s degree from Texas A&M University.
Caitlyn supports her community by volunteering at her church.
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