As an employee benefits analyst, Emily specializes in medical
claims, employee benefits, and customer service.
Medical Claims
Employee Benefits
Customer Service
As an employee benefits analyst, Emily specializes in medical claims, employee benefits, and customer service.
With 5+ years of experience, Emily manages analytical workflows and prepares client-focused analyses to support renewals, market reviews, and benefit comparisons. She serves as a primary contact for insurance carriers, maintains accurate documentation in CRM systems, and builds strong relationships with clients, carriers, and internal teams.
Prior to Lawley, Emily gained valuable experience as a claim’s adjudicator and quality auditor in the medical insurance industry. This background strengthened her understanding of employee benefits, quality assurance, and client support, which she leverages in her role at Lawley.
Emily earned a bachelor’s degree from SUNY Brockport.
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