Michael Bates CIC, CISR Business Insurance Account Manager

About:

As a business insurance account manager, Michael specializes in
business insurance, coverage reviews, and customer service.

Experience:

With 10+ years of experience, Michael manages an established book of business which includes renewals, summaries, ordering and issuing binders, certificates, policies, and proposals for the business insurance department. He excels at building effective working relationships by providing a thorough hands-on approach and conducting consultative conversations.

Prior to Lawley, Michael gained valuable insurance experience in the oil and energy industries. This experience equips him with an understanding of client support, risk management, producer
assistance, and key insurance processes, which he leverages in his current role at Lawley.

Accreditations:

Michael is a Certified Insurance Counselor (CIC), a Certified Insurance Service Representative (CISR), and holds a Property & Casualty License.

Education:

Michael earned a bachelor’s degree from the University of Massachusetts Amherst.