

716.849.4334 | fluna@lawleyinsurance.com | Remote
As a business insurance certificate assistant, Florencia specializes in
property & casualty insurance, certificates, and customer service.
Property & Casualty Insurance
Certificates
Customer Service
As a business insurance certificate assistant, Florencia specializes in
property & casualty insurance, certificates, and customer service.
Florencia manages certificate processing, reviews certificate requirements, and escalates any compliance gaps to the account manager. She collaborates with the business insurance team to address client inquiries and ensure compliance with insurance regulations.
Prior to Lawley, Florencia built a strong foundation in both the customer service and business insurance industries. She brings experience in processing certificates of insurance, identifying coverage gaps, and ensuring accurate insurance provisions.
Florencia holds a Florida 4-40 Insurance License.
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