Shannon Blake Business Insurance Account Manager

About:

As a business insurance assistant account manager, Shannon specializes in business insurance, business auto, and customer service.

Experience:

Shannon produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. She also manages renewal processes, handles non-renewals and cancellations, and validates audits to support the select team. Shannon provides prompt, attentive service to ensure positive experiences and build lasting relationships.

Prior to Lawley, Shannon obtained expertise through roles in both business and personal insurance positions, which has provided her with an understanding of diverse clients’ needs.

Accreditations:

Shannon holds a NYS Property & Casualty License