

716.870.2853 | cwalters@lawleyinsurance.com | Buffalo, NY
As a business insurance account technician, Cymantha specializes
in client relationships, audits, and customer service.
Client Relationships
Audits
Customer Service
As a business insurance account technician, Cymantha specializes in client relationships, audits, and customer service.
Cymantha supports the business insurance team by underwriting products, managing policies, and maintaining data accuracy. She prepares summaries, processes financial documents, and identifies coverage gaps to ensure all documentation meets agency standards
and supports smooth account servicing.
Prior to Lawley, Cymantha gained 30+ years of experience in various customer service and relationship management roles. This background strengthened her knowledge of client needs, strong client relationships, and effective service, which she leverages in her role at Lawley.
Cymantha joined Lawley when Witkin Scott Associates, Inc. merged with Lawley in 2026.
Cymantha holds a Property & Casualty Broker License
Cymantha earned a bachelor’s degree from Medaille University.
Cymantha is actively involved in her community, supporting Big Brother Big Sister of Erie County, an organization committed to empowering children through mentorship. She also volunteers with Buddy’s Second Chance Rescue, a foster-based organization dedicated to saving dogs from abuse and neglect.
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