Sophia Gatto Business Insurance Assistant Account Manager

About:

As a business insurance assistant account manager, Sophia specializes in captive insurance,
large lines insurance, and customer service.

Experience:

With 5+ years of experience, Sophia produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. She also manages renewal processes, handles non-renewals and cancellations, and validates audits. Sophia is dedicated to providing prompt, attentive service to ensure positive experiences and build lasting relationships.

Prior to Lawley, Sophia gained experience in the insurance industry, where she honed her expertise in client support, administrative management, organization, and various insurance processes. Sophia joined Lawley when Shoff Darby Insurance Agency merged with Lawley in 2023.

Accreditations:

Sophia holds a Property & Casualty license.

Education:

Sophia earned a bachelor’s degree from the University of Rhode Island.