Janice Thurston Medicare & Individual Health Client Service Specialist

716.849.8298 | jthurston@lawleyinsurance.com | West Seneca

Specialties


Medicare Insurance Plans
NYS Individual Marketplace
Relationship Building
Customer Service

About:

As a Medicare & Individual Health Insurance Client Service Specialist, Janice specializes in Medicare insurance plans, NYS individual marketplace, relationship building, and customer service.

Experience:

With 30+ years of customer service experience, Janice supports the Lawley Medicare Solutions Team with strategic initiatives to best assist clients with their health insurance needs. She supports a book of business by coordinating plan comparisons and presentations, maintaining compliance with CMS/Medicare Insurance regulations, scheduling appointments, ensuring accurate data entry, and providing superior service.

Previously, Janice was a Medicare & individual health insurance administrative assistant at Lawley.

 

Prior to Lawley, Janice gained valuable experience in the medical industry as she was a charge nurse at a local skilled-nursing facility and a medical-surgical RN staff nurse at Sister’s Hospital.

Accreditations:

anice holds a Life, Accident & Health License and is a US Airforce Veteran with several service certifications.

Education:

Janice earned an associate’s degree from Trocaire College.

Community and Pro Bono:

Janice is involved in her community through several charitable organizations.