Lawley is pleased to welcome new team members who will contribute to providing tailored services to our clients throughout our network. The expansion of our Medicare Insurance, Employee Benefits,  Business Insurance, Personal Insurance, and Risk Management divisions strengthens our ability to deliver dedicated service across our footprint.

Please join us in welcoming our newest additions to our team.

Aimee Bick, Business Insurance Certificate Assistant | Manages certificate processing, reviews certificate requirements, and escalates any compliance gaps to the account manager. Aimee earned a bachelor’s degree from University at Buffalo.

Andrea Boudreau, Business Insurance Assistant Account Manager | Andrea supports the business insurance department by validating audits, managing renewal processes, and identifying cross-sell and up-sell opportunities. She holds a Designated Home State (DHS) All Lines Adjuster License in Texas.

Anna Shaffer, Business Insurance Account Manager | Serves the Real Estate team by overseeing renewals, preparing summaries, and coordinating the issuance of binders, certificates, policies, and proposals. Anna holds a Property & Casualty License.

Aracely Arencibia, Business Insurance Account Manager | With 10+ years of experience, Aracely manages an established book of business which includes renewals, summaries, ordering and issuing binders, certificates, policies, and proposals to support the Select team. She holds a Property & Casualty license.

Ben Verrico, Retirement Account Executive | Coordinates fund and plan design changes, conducts plan review meetings, and works with the Retirement Plan Advisors to make recommendations that are beneficial to each client’s needs. Ben holds FINRA Series 6, 63, & 65 licenses, a NYS Life, Accident, & Health License, and a Securities Industry Essentials (SIE) License.

Candy Sweet, Business Insurance Account Technician | Candy underwrites products, processes financial documents, and identifies coverage gaps to ensure all documentation meets agency standards and supports smooth account servicing. She earned a bachelor’s degree from the University of South Florida.

Cody Crandall, Receptionist | Provides administrative support by scanning and downloading insurance information, routing faxes, processing incoming and outgoing mail, and maintaining smooth communication with customers, carriers, and employees.

Colleen Boyle, Business Insurance Assistant Account Manager | With 15+ years of experience, Colleen produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities.  She holds a Life, Accident & Health license and a Property & Casualty license.

Gabrielle Sordetto, Billing Analyst | Gabrielle oversees Employee Benefits billing operations by performing audit procedures, processing transactions, and preparing monthly agency bills. She earned a bachelor’s degree from SUNY Fredonia.

Karen Kennelly, Accounts Payable Specialist | Bringing 20+ years of experience, Karen manages expenses, prepares monthly reports, and processes vendor payments and agency checks.

Keisha Peele, Business Insurance Account Manager | With 10+ years of experience, Keisha prepares summaries, oversees renewals processes, and coordinates the issuance of certificates, proposals, binders, and policies within designated timelines.  Keisha holds a Life, Accident & Health License and a Property & Casualty License in 5 states.

Kristin Porter, Personal Insurance Account Manager | Manages an assigned book of business, handling renewals, endorsements, and insurance documents while delivering exceptional service to support the Personal Lines team. Kristin holds a NYS Property & Casualty license.

Kyle Shirvani, Workers’ Compensation Claims Advocate | With 10+ years of experience, Kyle conducts claim reviews, monitors open claim activity, and assists with experience mod analysis to ensure proper handling. He holds a Property and Casualty License, a NY Independent Adjuster License, and a FL Workers’ Compensation General Lines License and is also a CT Casualty Adjuster and NH Workers’ Compensation Adjuster.

Lindsey Yahn, Employee Benefits Account Executive | With 15+ years of experience, Lindsey works directly with the carriers on behalf of her clients and oversees the preparation of annual renewals, plan analyses, and reporting.  She earned a bachelor’s degree from Buffalo State University.

Macuen Harper, Business Insurance Marketing Assistant | Supports the business marketing team by responding to internal placement requests, compiling loss summaries, preparing supplemental applications, and assisting with proposal development. Macuen earned a bachelor’s degree from Liberty University.

Michelle Unger, Business Insurance Training Specialist | With 20+ years of experience, Michelle delivers workflow, procedure, and coverage training for staff and new hires, collaborates on sales and service initiatives, and maintains departmental communication resources. She earned a master’s degree from University at Buffalo and a bachelor’s degree from Buffalo State University.

Paige Arndt, Retirement Account Associate | Prepares plan review materials for client meetings, submits paperwork to providers, and provides administrative support including document management and scheduling. Paige earned a bachelor’s degree from West Virginia University.

Robert Etzel, Senior Financial Analyst | Robert coordinates budgeting, assists in payroll operations, and manages financial reports. He earned a master’s degree from the University at Buffalo.

Summer Morin, Business Insurance Claims Consultant | With 15+ years of experience, Summer guides clients and third-party claimants through the claims process from the very first report, ensuring they receive attentive support and clear communication.

Tabitha Tirado, Business Insurance Account Manager | Excels at building effective working relationships by providing a thorough hands-on approach and conducting consultative conversations. Tabitha earned a bachelor’s degree from the University of South Florida.  

Theresa Holden, Claims Assistant | Serves the claims department by providing administrative support, responding to internal and external requests, and preparing insurance policies and reports. Theresa earned a bachelor’s degree from Buffalo State University.

Thomas Fabiano, Business Insurance Marketing Assistant | Thomas works closely with sales advisors to process new business applications and review submissions for completion and accuracy. He earned a bachelor’s degree from Canisius University.

Victoria Lindhorn, Business Insurance Assistant Account Manager | Serves the business insurance department by creating summaries, certificates, policies & proposals, and completing coverage reviews. Victoria holds a Property & Casualty License.

William Lawley III, Business Development Representative | Supports insurance operations by collaborating with internal and external partners, maintaining accurate records, and completing rotational project-based assignments. William earned a bachelor’s degree from Loyola Chicago University.

Looking to take your successful career to the next level? As a family-owned company, we provide the support, care, and resources for you to take your career to new heights.
View our open careers page here or contact us today to learn more.