Surety/Bonds Service Representative – Buffalo, NY (Hybrid)

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Location: Batavia, NYBuffalo, NYDunkirk, NYRemoteRochester, NY     Type: Full Time

Lawley is in search of a Surety Service Representative for their Surety/Bonds team in the Buffalo, NY office! We are also open to the right fully remote candidate located outside the Western New York area (with occasional visits to the Buffalo office). This position will work respond to client inquires and requests, process renewals, issue performance and bid bonds and review subcontractor bonds specifications by specific deadlines. The ideal candidate has at least three years of experience servicing Surety insurance accounts, a P&C license, and knowledge of insurance products and documents. This position includes a full package, including competitive benefits, paid parking in Downtown Buffalo, and learning and development opportunities. If you have experience with Surety/Bonds, a P&C license, and the desire to join one of the best organizations in WNY, please consider applying today!

Fundamental Components of the Job:

• Respond to client inquires and requests, process renewals, issue performance and bid bonds and review subcontractor bonds specifications by specific deadlines
• Prioritize workflow, track and report bid results and maintain complete and accurate documentation of all tasks and client information on a daily basis
• Collaborate with accounting department in reconciling of account balances between the agency and surety companies

Other functions of the job:
• Expand and grow in your role when supporting miscellaneous duties as requested

Skills/Traits That We Value for This Role:

• Minimum of 3 years in a similar or related position
• College degree preferred
• Property/Casualty License required; Notary Public preferred
• Microsoft Office experience and skills are a must; Erlon experience preferred
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education
• Positive attitude, even in a fast-paced environment
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently
• Methodical, yet swift decision-making skills
• Precise verbal and written communication skills, even under time constraints

What’s in It for You?

A bit about Lawley!
• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (nearly 70 years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

Why Lawley?
• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.

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About Lawley

Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our clients avoid hardship. We strive to be the partner of choice built on a foundation of trust. We have been successful because of our values and our ability to offer Lawley caliber service! We are a sales organization that prides itself on our core values, including:
  • Relationship building
  • Respect and integrity
  • Passion
  • Accountability
  • Commitment to our Community

Wellness At Lawley

At Lawley, the Lawley Strong Wellness Program offers and implements innovative, best-practice wellness initiatives to enhance and improve overall health and well-being of our associates. The culture at Lawley will include living a healthy lifestyle with regard to all dimensions of wellness. Associates are encouraged to take health education and skills learned back to the home in order for family members to also live a healthy lifestyle.

General Career Inquiries

At Lawley, we are always interested in energetic, vibrant, talented individuals who have developed ambitious career goals. We invite you to tell us about yourself! We will be happy to review and keep your information on file. Send us your resume.
Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

General Career Inquiries


Tell us about yourself and what you like to do for fun! We are always interested in meeting energetic, vibrant, talented individuals who have developed ambitious career goals.

Send Your Resume

Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.