NYSOH/Medicare & Individual Health Account Executive- Buffalo, NY or West Seneca, NY (Hybrid)

NYSOH/Medicare & Individual Health Account Executive- Buffalo, NY or West Seneca, NY (Hybrid)

Our dynamic Medicare team is adding a position that will assist our Advisors and will focus on supporting our clientele in the NYSOH Marketplace! If you are energetic, highly organized and enjoy shaping and supporting the client’s experience, please apply! Lawley offers a full package for their associates, including competitive benefits, a hybrid remote/in-office schedule once training is complete and outside of AEP, generous PTO and holiday time, and endless growth opportunities through Lawley University. If you have experience, a LAH license, and the desire to join one of Buffalo’s best places to work, please apply today!

Fundamental Components of the Job:

• Provide support to the NYSOH Marketplace producer and their book of business, including assistance with client communications, email management, and scheduling activities
• Execute Essential Plans, Medicaid, and CHIP renewals by conducting necessary client meetings, gathering preliminary information, and performing required follow-up. Maintain and monitor all renewal tasks within the dashboard and hold accountability for meeting submission timelines
• Support the NYSOH producer by leading document management, obtaining required documents, uploading them to New York State systems, and following up with carriers, state agencies, and clients for approval
• Ineligible to generate or write Medicare new business
• Demonstrate flexibility in assisting with Medicare business as needed, with heightened support during the Annual Enrollment Period
• Reach and maintain client retention goal of 95% or greater

Other functions of the job:

• Expand and grow in your role when supporting miscellaneous duties as requested

Skills/Traits That We Value for This Role:

• Insurance experience in customer service or account management for 3 years or more
• Life Accident & Health License, or ability to obtain in the first 90 days
• Relevant knowledge of health insurance products including Medicare & Individual Health Plans
• Computer skills are a must; including Word, Excel, Outlook & PowerPoint
• Demonstrated relationship building skills and passion to make customers/coworkers feel important and valued
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education, college degree preferred
• Positive attitude, even in a fast-paced environment
• Capability to work quickly and efficiently. Methodical, yet swift decision-making skills
• Precise verbal and written communication skills, even under time constraints

What’s in It for You?

A bit about Lawley!

• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (70+ years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

 Why Lawley? 

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1^st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.

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