Administrative Assistant/Receptionist in Jamestown, NY

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Location: Jamestown, NY     Type: Full Time

We are seeking an experienced and dynamic administrative professional to greet our wonderful clients and guests and support our teams with various administrative support tasks. In addition to being our first impression, we are looking for a professional who knows their way around Windows based software including MS Word, Excel and PowerPoint. This position sits at the front desk for the office, and also supports the teams through the office with projects, data entry, and other admin duties. The ideal candidate has experience in an office setting, is comfortable greeting clients and getting them settled when they arrive, and can help us to take this position to the next level! Lawley is a family owned organization with strong core values, an emphasis on work life balance, and a growth centered culture. We offer competitive benefits, a generous holiday schedule and PTO bank, and more! If you want to join one of Jamestown’s best places to work, please consider applying today.

Fundamental Components of the Job:

  • Assist with various administrative projects which may include, correspondence, meeting minutes, RFP’s, tracking and reporting, creation and modification of various documents and presentations utilizing MS Office, calendaring, data entry, filing and project coordination
  • Answer any overflow of incoming phone calls, greeting and directing guests, order lunches, assist with mail flow, and manage supply inventory and ordering
  • Maintain effective working relationships with clients, managers, personnel, community members & vendors

Other functions of the job:

  • Participate in projects and support to department, and other duties as requested or required
  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills/Traits That We Value for This Role:

  • One to three years of experience in an administrative support or related position
  • Associates’ Degree or higher preferred
  • Extensive knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
  • Experience navigating windows-based software
  • Experience with a CRM (such as Salesforce) is preferred
  • Ability to work well independently and on a team
  • Incredible attention to detail and organizational skills
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Precise communication skills, even under time constraints

What’s in It for You?

A bit about Lawley!

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (nearly 70 years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!

Why Lawley?

  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Vision—and SO many more)
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old)
  • Educational support, career development, and growth opportunities
  • Job Security (we’ve never had a lay-off, even during the pandemic)
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
  • Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $37,950.00 to $63,250.00.

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About Lawley

Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our clients avoid hardship. We strive to be the partner of choice built on a foundation of trust. We have been successful because of our values and our ability to offer Lawley caliber service! We are a sales organization that prides itself on our core values, including:
  • Relationship building
  • Respect and integrity
  • Passion
  • Accountability
  • Commitment to our Community

Wellness At Lawley

At Lawley, the Lawley Strong Wellness Program offers and implements innovative, best-practice wellness initiatives to enhance and improve overall health and well-being of our associates. The culture at Lawley will include living a healthy lifestyle with regard to all dimensions of wellness. Associates are encouraged to take health education and skills learned back to the home in order for family members to also live a healthy lifestyle.

General Career Inquiries

At Lawley, we are always interested in energetic, vibrant, talented individuals who have developed ambitious career goals. We invite you to tell us about yourself! We will be happy to review and keep your information on file. Send us your resume.
Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

General Career Inquiries


Tell us about yourself and what you like to do for fun! We are always interested in meeting energetic, vibrant, talented individuals who have developed ambitious career goals.

Send Your Resume

Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.