Natalie Sterns Business Insurance Assistant Account Manager

About:

As a business insurance assistant account manager, Natalie specializes in business insurance,
property & casualty insurance, and customer service.

Experience:

With 25+ years of experience, Natalie produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. She also manages renewal processes, handles non-renewals and cancellations, and validates audits. Natalie provides prompt, attentive service to ensure positive experiences and build lasting relationships.

Prior to Lawley, Natalie gained extensive experience as a business insurance account manager, where she honed her expertise in client support, account management, and various insurance processes.

Accreditations:

Natalie holds a NYS Property & Casualty License.