Melanie Schott Business Insurance Assistant Account Manager

About:

As a business insurance assistant account manager, Melanie specializes in
real estate insurance, business insurance, and customer service.

Experience:

Melanie supports the Real Estate team by producing summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. She also manages renewal processes, handles non-renewals and cancellations, and validates audits. Melanie is dedicated to providing prompt, attentive service to ensure positive experiences and build lasting relationships. Previously, Melanie was a business insurance account associate at Lawley.

Prior to Lawley, Melanie gained 10+ years of experience in the education field as a certified teacher, where she developed strong time management, communication, and collaboration skills, which she now applies to her role at Lawley.

Education:

Melanie earned a master’s degree from SUNY Empire and a bachelor’s degree from
Daemen University.