Justin DelBello Technology Platform Analyst

About:

As a technology platform analyst, Justin specializes in employee benefits,
technology, and customer service.

Experience:

With 10+ years of experience, Justin oversees the renewal process, coordinates timelines and data, and ensures each platform is properly configured for the new plan year. He manages a diverse book of business by serving as the key liaison between clients, service teams, and technology partners to ensure a smooth, accurate benefits enrollment experience. Justin also provides timely system support, employee education, and HR training to help clients use the platform confidently and effectively.

Prior to Lawley, Justin held various roles in the IT and employee benefits industries, including business process manager, IT coordinator, and IT business analyst. This background strengthened his knowledge of system testing, process implementation, and client relationships, which he leverages in his role at Lawley.

Education:

Justin earned a bachelor’s degree from SUNY Fredonia.