Jolene Jarvis Business Insurance Assistant Account Manager

About:

As a business insurance assistant account manager, Jolene specializes in
business insurance, operations management, and customer service.

Experience:

With 10+ years of experience, Jolene is dedicated to providing prompt, attentive service, prioritizing client needs to ensure positive experiences, and building lasting relationships.

She produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. Jolene also manages renewal processes, nonrenewals and cancellations, and validates audits. Prior to Lawley, Jolene obtained extensive experience servicing complex accounts as she spent several years working with large commercial insurance clients. She also served as a trainer for the CSR-24 program, training clients how to issue member ID cards and certificates.

Accreditations:

Jolene holds a Property & Casualty license.

Community and Pro Bono:

Jolene is actively involved with Girls on the Run, a nonprofit organization dedicated to empowering young girls through running and mentorship.