Andrea Boudreau Business Insurance Assistant Account Manager

About:

As a business insurance assistant account manager, Andrea specializes in business insurance, personal insurance, auto insurance, claims, and customer service.

Experience:

With 5+ years of experience, Andrea manages renewal processes, handles non-renewals and cancellations, and validates audits for the real estate team. She produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. Andrea is dedicated to providing prompt, attentive service, prioritizing client needs to ensure positive experiences and build lasting relationships.

Prior to Lawley, Andrea held various claims and customer service roles for a large national carrier, supporting agents and customers with claim reporting, policy servicing, and total loss auto claims. This background strengthened her understanding of policy research and client support, which she leverages in her role at Lawley.

Accreditations:

Andrea holds a Designated Home State (DHS) All Lines Adjuster License in Texas.