A Happy Personal Lines Customer

Receiving protection from Lawley Insurance is all about getting personalized, one-on-one service that is designed to meet your specific insurance needs.

One of our personal lines clients wanted to let us know just how important her dedicated account manager and claims specialist have been in dealing with important insurance issues, and wrote us this letter:

"Please put Kim Marcello (our Account Manager) and Marissa Weaver (our Claims Specialist) on the 'deserves a raise' list!  They both go above and beyond. Marissa helped me when Kim was not available and was very helpful when my 'baby girl' totaled her new vehicle on 5/8/08.  Not only are they helpful, they are knowledgeable and cheerful.  When a frantic person calls them, they don't act put upon. And I'm telling you, it sure does help.
 
I have only good things to say about Lawley Agency. Any insurance company should be honored to have this agency at their service. And I must say, even your receptionist is the best. I've met her personally and she runs ragged to get to the people we need when they are not at their desk.

"There's no way I am going anywhere for insurance regardless of solicitations that I still continue to receive.  I am hooked."