Lawley is honored that our Amherst, NY branch was recently chosen as the recipient of the August 2017 “Western & Central NY Key Agency Partner of the Month” by our carrier partner Travelers.
Travelers’ Sales Executive Dawn Caci had this to say about the Lawley team, “The agency Personal Insurance staff, led by Lisa Oczkowski, are a group of professionals that exhibit the behavior that lends itself to a true agency-carrier partnership. Their retention is among the highest in the territory, with their auto outperforming prior years. Their close relationship with their Travelers underwriter also contributes to the high retention they enjoy.”
The Amherst team agency has embraced Travelers’ TRV digital initiative, leveraging many of the Toolkit programs they have made available. This has allowed the to pro-actively reach out to clients more efficiently than ever before, which is a true win-win for everyone.
The branch received a beautiful plaque honoring their partnership (as can be seen in the photo), a wonderful lunch at Lebro’s and are now eligible for the 2017 Western & Central NY Key Agency Partner of the Year award. Thank you Travelers for the recognition!