Mary Cortese Captive Service Coordinator

716.849.4389 | mcortese@lawleyinsurance.com | Buffalo, NY

As captive service coordinator, Mary specializes in captive insurance,
construction, business insurance, and customer service.

Specialties


Captive Insurance
Construction
Business Insurance
Customer Service

About:

As captive service coordinator, Mary specializes in captive insurance,
construction, business insurance, and customer service.

Experience:

With 30+ years of experience, Mary coordinates activities related to a growing book of captive business. She oversees new captive candidate assessment and placement, the renewal processes, and captive client orientations. She also works closely with the claims and loss control teams to identify trends and coordinate claims for captive clients.

Mary previously held the role of LCS Construction Account Manager and brings experience from various positions within the insurance industry including from both the agency and carrier side.

Prior to Lawley, Mary held several roles in the insurance industry including captive/commercial account executive, commercial account manager, executive administrative assistant to vice president of commercial division, senior underwriting assistant III, risk control technical assistant, agency service coordinator, accounting representative, business support specialist, and policy processing technician.

Accreditations:

Mary holds several designations including Construction Risk and Insurance Specialist (CRIS), Accredited Advisor in Insurance – Management (AAI-M), Accredited Advisor in Insurance (AAI), Accredited Customer Service Representative (ACSR), Associate in Insurance (AINS), and Associate in Insurance Services (AIS).